Calls and messages

Updated: 12 Mar 2021
Next update: 8 Oct 2021

The data is collected bi-annually. Call minutes and the number of messages have been reported in millions during the time periods of 1 January to 30 June and 1 July to 31 December.

Fixed network call minutes contain the total number of call minutes made by household and corporate customers from the fixed network (including local, national and international calls, calls to service and freephone numbers and national corporate numbers and mobile subscriptions).

The number of minutes of mobile calls made in Finland (subscriptions or prepaid) by household and corporate customers is included in the title 'Mobile call minutes'.

The number of SMS messages includes all text messages sent in Finland.

The number of MMS messages includes all multimedia messages sent in Finland.


During the first half of 2020, the number of mobile phone minutes increased to more than 8 billion, and the amount remained almost as high for the rest of the 2020. 752 million text messages were sent in the second half of 2020.

Fixed network call volumes increased slightly, however number of fixed telephone subscriptions continued to decline, reaching 225,000 in December 2020. The majority of these were corporate subscriptions. The number of fixed telephone subscriptions in households was only 71,000.

More statistics related to telephone and broadband services as well as further information on the development of these can be found on Traficom's statistics pages.